Privacy Policy

Last updated: July 2026

1. Introduction

This Privacy Policy explains how Global MBBS, operated by LearnSmart HP ("we," "us," or "our"), collects, uses, and protects your personal information when you visit our website or use our MBBS Abroad counselling services. By using this website, you agree to the practices described in this policy.

2. Information We Collect

We collect information you voluntarily provide through our contact forms and WhatsApp conversations, including:

• Name, phone number (WhatsApp), and email address
• City/state and NEET score range
• Preferred country and approximate budget
• Any additional questions or messages you share with us

We also automatically collect limited technical information when you browse the site, such as your approximate location, device/browser type, and pages visited, through analytics tools described below.

3. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and provide free MBBS Abroad counselling
• Match you with NMC-approved universities that fit your NEET score, budget, and preferences
• Assist with university applications, visa processing, and post-admission support, if you engage our services
• Improve our website and communications based on aggregated, non-identifying usage patterns

We do not sell your personal information to third parties.

4. Cookies & Analytics

This website uses Google Analytics (GA4) and the Meta (Facebook) Pixel to understand how visitors use our site and to measure the performance of our advertising. These services use cookies and similar technologies to collect information such as pages visited, time on site, and interactions with buttons like "Chat on WhatsApp" or "Call Us." This helps us understand which content and campaigns are useful to prospective students and improve our services accordingly.

You can control or disable cookies through your browser settings, and opt out of personalized advertising through your Google or Meta account settings. Disabling cookies may affect some website functionality.

5. Sharing Your Information

We may share your information with:

• Partner universities abroad, but only with your consent, and only as needed to process your application, admission, or visa
• Service providers who help us operate the website or communicate with you (e.g., WhatsApp, email, analytics providers), bound by their own privacy and data protection practices
• Government or regulatory authorities, where required by law

We do not share your information with any other third party for their own marketing purposes.

6. Data Retention

We retain your personal information for as long as necessary to provide counselling services, respond to your enquiry, or comply with legal obligations. You may request deletion of your information at any time by contacting us.

7. Your Rights

You may contact us at any time to:

• Request a copy of the personal information we hold about you
• Correct inaccurate information
• Request that we delete your information
• Withdraw consent for future communication

8. WhatsApp Communication

Much of our counselling communication happens over WhatsApp. By initiating a WhatsApp chat with us, you consent to receive messages related to your MBBS Abroad enquiry. Standard WhatsApp/Meta terms and privacy practices also apply to messages sent through that platform.

9. Children's Privacy

Our services are intended for prospective medical students (typically aged 17 and above) and their parents/guardians. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will reflect the most recent revision.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at [email protected] or [email protected], or write to us at Global MBBS / LearnSmart HP, Shimla, Himachal Pradesh – 171001, India.